Augmented Reality in Libraries!

 

Suren Moodley and Claudette Kercival

What is Augmented Reality (AR)

Augmented reality (AR) is the integration of digital information with the user's environment in real time. Unlike virtual reality (VR), which creates a totally artificial environment, AR users experience a real-world environment with generated perceptual information overlaid on top of it. (TechTarget: 2024)

Augmented Reality in libraries.

Over the centuries, the venerable institution of the library has evolved. From stacks of books to digital repositories of knowledge, the humble public library has adapted dramatically in response to changing technology. Libraries are poised to embrace yet another transformative influence more fully: augmented reality technology.

Augmented Reality (AR) in libraries refers to the use of AR technology to enhance the library experience for users. AR integrates digital information with the user's environment in real-time, typically through the use of smartphones, tablets, and/or other AR devices. Here are some ways AR can be used in libraries. An innovative approach to this emerging tech promises to revolutionize the library learning experience, enhancing education in ways that were hitherto unimaginable.

Most modern libraries underwent a revolution as the internet came into being, becoming a bridge between the physical and digital realms. Augmented reality (AR), as the name suggests, augments this connection by overlaying digital information onto the physical world, creating a seamless fusion of the two.

Here are some ways AR can be beneficial to the library experience:

The Benefits of Augmented Reality in Libraries.

• Use can be made of technology to have interactive tours: Using technologies to create digital tours that can be accessed on smartphones, computers and other devices.
• Learning can be more interactive, and library resources can be accessed more easily: Users will be provided with instant access to detailed information about books and resources, turning static exhibits into interactive experiences. Users can explore additional digital content, such as videos, audio clips, and 3D models, enhancing their understanding, interaction and enjoyment.  Users can visualize complex concepts through 3D models, animations, and interactive simulations.
• Efficient space utilization: AR can provide digital layers of information without the need for physical space, allowing libraries to offer more content and services without expanding their physical footprint.
• Enhanced marketing and promotion: AR can be used to promote library events, programs, and new acquisitions. Virtual posters and interactive displays can catch users’ attention and encourage participation.
• Enhanced learning experience: AR can make learning more interactive and engaging by bringing educational content to life. Users can visualize complex concepts through 3D models, animations, and interactive simulations.
• Improved navigation: AR can help users find books and resources more easily. By using AR navigation, users can receive real-time directions to the exact location of items within the library.
• Interactive tours: New users can benefit from virtual tours of the library, which can guide them through different sections, services, and facilities, making the library more accessible and user-friendly.
• Access to additional information: AR can provide users with instant access to detailed information about books and resources. For example, users can scan a book's cover to view summaries, author biographies, and related materials.
• Language support: AR can offer translations and explanations for foreign language texts, making the library's resources more accessible to non-native speakers. Further, it could assist with differently abled uses in facilitating adapted access to information.

• Personalized experience: AR can offer personalized recommendations and information based on the user’s interests and previous interactions, enhancing their overall experience.
• Improved user assistance: With AR, library staff can provide better assistance to users. For example, AR can be used to answer frequently asked questions or guide users to resources, reducing the demand on staff. In the case of UKZN Libraries, LibGuides and LibAnswers have stepped up in advancing this initiative.  AR can attract more visitors to the library by offering unique and engaging experiences. This can lead to higher foot traffic and increased use of library resources.
• Enhanced marketing and promotion: AR can be used to promote library events, programs, and new acquisitions. Virtual posters and interactive displays can catch users’ attention and encourage participation. Case in point, at UKZN Libraries  digital monitors have been installed in all libraries and are currently used for digital displays and marketing of events and general information about the library.
• Data collection and analysis: AR applications can collect data on user interactions, helping libraries understand user behavior and preferences. This information can be used to improve services and resource allocation.

In summary, there is overwhelming evidence that AR appears to positively influence library user experiences whilst enhancing library operational functions efficiently.

Watch a short snippet of what AR in libraries mean!

https://www.youtube.com/shorts/3JVE1qBKlIg?feature=share

 

REFERENCES

TechTarget (2024). What is augmented reality? https://www.techtarget.com/whatis/definition/augmented-reality-AR

Working over 40 years at UKZN Library Services: some reflections (Dr. Praversh Sukram)

By Praversh Sukram

My first day of work at the University was on Monday 5 January 1981 on the Pietermaritzburg Campus.

I commenced working in the Collection Maintenance section of the Library. Some of my tasks included:

• Re-shelving of Library materials
• Shelf-reading
• Preparing and recording of Inter-Library Loan items that needed to be posted to Libraries in South Africa and abroad
• Repairing and binding of books
• Attaching of spine labels and University branding on books and journals
• Shelf construction
• Assisting in certain sections of the Library when staff were away on leave.

The first major change took place in 1982 with the introduction of a computer system for the library called URICA integrated Library system. This led to the automation of all library functions. Not many Librarians would have envisaged the Library without the Card Catalogue.

The Card Catalogue

In July 1990 the Pietermaritzburg Main Library was renovated to include an additional floor and passenger lifts. The stair case on the ground floor was demolished to accommodate additional slabbing for the first floor. This resulted in scaffolding been erected on the ground floor to support the slabbing on the first floor.

The journals, which were housed on the ground floor had to be stored in boxes. There were occasions when journals had to be retrieved from the boxes for users. The journals were relocated to the first floor.

The Library remained open during the renovations. The renovations were completed in 1991.

 

Pietermaritzburg Library before the renovations

 

The merging of University of Durban-Westville and University of Natal in 2004 brought about a number of opportunities for the Library.

One of these opportunities was for colleagues from the Libraries of University of Natal, Durban and Pietermaritzburg campuses having a closer working relationship. Prior to the merger many staff from these Libraries did not know each other. Interaction between staff was limited as these Libraries worked independently of each other.

The Libraries of University of Durban-Westville and the University of Natal navigated through the merger to form a Library that has become integral in supporting teaching and learning at University of KwaZulu-Natal (UKZN). A number of efficiencies were created.

The Circulation desk at the Main Library on the Pietermaritzburg campus was centralised to include Course Reserves which was located on the lower ground floor. This allowed for a more streamlined service with productive use of staff and space. The centralisation of the Circulation desk at the Main Library was modelled on the Circulation desks at branch libraries.

This model was adopted at other campus libraries.

In 2016 the Main Libraries and some Branch Libraries began opening 24/7. The Libraries are staffed by Student Assistants after hours. The centralised Circulation desks made 24/7 opening more cost effective.

Research Commons, to cater for the research needs of Masters and PhD students, were built in all Main Libraries.

More recently Accessibility LANs were built at Edgewood, Pietermaritzburg and Westville Campus Libraries. Planning for Accessibility LANs at EG Malherbe Library and the Medical School Library are at an advanced stage.

Discussions have commenced about creating Social Learning Spaces in the Libraries. 

The UKZN Library Services Strategy Plan (2023-2032) positions the Library to continue providing support for teaching and learning for the University to achieve its goals in an ever-changing environment.

 

Acknowledgements:

1.    University Archives and Library colleagues for confirming dates when events had taken place.