Choosing to study Library and
Information Studies I think was one of the best decisions I’ve ever made. As a student at the Durban
University of Technology, I have always
believed that learning goes beyond the classroom. While lectures and
assignments gave me a foundation in library and information services, it is my
Work Integrated Learning (WIL) placement at the University of KwaZulu-Natal
that truly shaped my understanding of this profession.
On my very first day at Cecil Renaud Library, I was welcomed with open arms and hearts. I met staff members who were willing to share their knowledge and experience with me. Being placed at the circulation desk was an exciting opportunity because it allowed me to interact with library users every day. At first it was nerve wrecking just having the thought of working in an academic library, in an institution I am not enrolled in, however as time went by, I was eager to learn and apply the knowledge I gained during my studies.
One of my main
responsibilities in the circulation desk was helping library users. I assisted
students and staff members with issuing and returning books, renewing library
materials and locating resources. Other duties I loved at the circulation desk were doing inventory,
assisting students with the books reserved for academics, internal
lending and inter-library loans. These daily interactions taught me the
importance of patience, professionalism and excellent customer services.
Although I had challenges with getting familiar with the systems and adjusting to a professional working environment, every challenge became an opportunity to grow. With the guidance of the librarians and the subject librarians, I became more comfortable in my space. I am willing to face any challenges that come my way.
As I continue my journey towards becoming an information professional, I will always value the lessons I learned and during my WIL placement. This experience is strengthening my passion for this profession and is confirming that I have chosen the right career path for myself.
To every Library and
Information Studies student preparing for your WIL, embrace every opportunity
to learn, ask questions and challenge yourself. Every experience, no matter how big or small,
contributes to your personal and professional growth.
With dedication, perseverance, and a positive attitude, every challenge
can become a stepping stone to success.
