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Tuesday 20 November 2018

Reshaping the e in Research… A new game changer

By Anita Somers
So we all have realized how big data and the digital world is transforming everything in our lives. Data has quickly changed this analog world we used to know, into a digital one. It has disrupted the way in which we live our daily lives. We have moved on from sending a letter via the postal service, to simply sending an email; from typewriters to keyboards, and from skimming through books of literature to accessing information through network technologies, what we now know as e-Research.
e-Research is the new game changer in the research world. In this world of big data, e-Research allows researchers to explore new opportunities by supporting, sharing and collaborating their research in a global context. This is made possible due to the use of the virtual environment and advanced computer networks.


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Meet Ru. Ru is a potential researcher but is a late adopter (laggard) when it comes to technology. He is still using “manual” means of research which is paper heavy, harming the environment. Ru’s main aim is to make his research discoverable.  However, he    finds this process exhausting in terms of cost and closed access.   


Meet Nelly. Nelly is also a potential researcher who is more advanced (innovator) in her digital
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approach. She wants to make her research accessible and transparent globally so that her research can be shared and cited. Nelly is also hoping the results of her research can be reused by another researcher to make new discoveries.
She finds the process of accessing research articles a pleasure as it involves very little cost and she can choose from millions of research papers globally, at the touch of a key.      
                                                                                                                                                          

What is e-Research?
e-Research refers to the extensive and intelligent use of technology to support research, making research more efficient and allowing research to be more collaborative across geographical limitations. e-Research technologies enable researchers to create and collect, analyze, preserve and publish digital research data, and to work collaboratively in virtual teams that cross disciplinary, institutional and national borders by using Virtual Research Environments (VREs)” (Aims.fao.org, 2018).
Why is e-Research important?
Researchers, authors, publishers and scholars are now collaborating and engaging at unprecedented levels. This is made possible with super highly advanced networks, transferring and sharing of scientific knowledge and extensive data storage that allows researchers from different areas to collaborate on one common world playground. “In e-research, it is the primary research data that must often be managed, made accessible and curated” (O'Brien, 2005).
 
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Why is it important for the UKZN Research Community to engage with e-Research?
• To increase research effectiveness
• To support open access allowing researchers to publish their articles for free in the digital environment
• To preserve and manage data through UKZN data repositories such as Research Space and Open   Journal Systems (OJS).
Data repositories sponsored by UKZN
ResearchSpace – is the UKZN institutional repository established to upload and preserve all UKZN research that is digitally accessible. Click on research space to open the link. Open access publishing has a critical role in e-research as it allows peer reviewed scholarly research to be freely available to anyone.  Researchers from UKZN using the open access platform can possibly, with the aid of the Research Data Management tool,  collaborate with international researchers in multi-disciplinary fields and publish papers thereby helping UKZN to accelerate its research output. 
OJS (open journal systems) – is UKZN’s recently launched open access system which allows UKZN researchers to openly publish their data. Using Google analytics on user traffic to the Open Journal Systems website (OJS), it can be seen that the number of users has grown since the launch of the site. The site has had 72% new visitors so far and on average each new user had two sessions on the site. It has also had its first submissions since the launch on 22nd October 2018.
Figshare - is a Research Data Management tool that allows researchers to publish, share and get credit for their research data, including hosting videos and images in a cost-effective wayUKZN is employing Figshare to manage all data from its repositories and from individual researchers and to make some research private, while allowing the Institution to meet funder requirements for open access content (Researchdata.berkeley.edu, 2018). By creating a public portal and assigning digital object identifiers (DOIs), Figshare can make UKZN's research products searchable, discoverable, and citable, and their impact can be captured through detailed statistical reporting.
Please click on open journal systems  to access OJS.
 
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A review by Zhang (2014, 11) concludes that “current literature has been overshadowed by research with a strong technical emphasis, focusing on large-scale collaboration, and takes a quantitative approach to studying the quantitative impact of technology use in the distributed research of sciences.” With this digital world exponentially growing, a byproduct of that is data, and data has the power to unlock true wisdom.     e-Research without a doubt forms that fundamental foundation to help us collaborate research to achieve that stage of knowledge in our academic endeavours.  Research together with high-end computer software helps set the stage for collaboration at UKZN to be discoverable and create synergies.  So, be like Nelly and adopt the new ways of working with e-Research via UKZN’s data repositories and any other free open source systems globally.

References
Aims.fao.org. (2018). Göttingen eResearch Alliance about eResearch related questions and Data Management issues | Agricultural Information Management Standards (AIMS). [online] Available at: http://aims.fao.org/activity/blog/g%C3%B6ttingen-eresearch-alliance-about-eresearch-related-questions-and-data-management [Accessed 2 Nov. 2018].
O'Brien, L. (2005). E-Research: An imperative for strengthening institutional partnerships. [online] EDUCAUSE Review. Available at: https://er.educause.edu/articles/2005/1/eresearch-an-imperative-for-strengthening-institutional-partnerships [Accessed 2 Nov. 2018].
Powtoon.com. (2018). [online] Available at: https://www.powtoon.com/index/ [Accessed 2 Nov. 2018].
Researchdata.berkeley.edu. (2018). Figshare  Research Data Management. [online] Available at: https://researchdata.berkeley.edu/tools/figshare [Accessed 8 Nov. 2018].
Research Data Alliance (2014) The Data Harvest: How sharing research data can yield knowledge, jobs and growth, An RDA Europe Report, December 2014, available at: https://europe.rd-alliance.org/documents/publicationsreports/dataharvesthowsharingresearchdata-canyieldknowledgejobsand growth [accessed 01/11/18].
Van den Eynden, V. and Bishop, L. (2014) Incentives and motivations for sharing research data, a researcher’s perspective. A Knowledge Exchange Report, available at:  http://knowledge--exchange.info/Default.aspx?ID=733 [Accessed 2/11/18].
Zhang, J. (2014) Scholarship before technology: Re-thinking the relationship between technology and scholars. Journal of Communication and Education, 1(1), 3-15.

Thursday 1 November 2018

Overcoming subjectivity when appraising employee performance


by Dr Praversh Sukram 

Performance management has become an integral management tool that measures individual and organisational performance and ensures that the organisation and individual meet their overall objectives.

The objectives of performance management are defined as:
  1. To align organisational and individual goals
  2. To foster organisational-wide commitment to performance-oriented culture
  3. To develop and manage the human resources needed to achieve organisational results
  4. To identify and address performance inefficiencies
  5. To create a culture of accountability and a focus on customer service
  6. To link rewards to performance (Bussin: 2017).


These objectives will have a positive influence on an individual’s and organisation’s output. So why is it that performance appraisals become stressful for some employees and managers. One of the reasons is that mangers can be influenced by certain subjective factors when assessing their subordinate’s performance and that could lead to disagreements between them which could result in ongoing stressful relations between them. 

Some subjective problems that both managers and employees must be aware of are:


The halo effect

This occurs when a manager’s assessment of the subordinate is influenced by one incident that affects the assessment for the entire assessment period. For example, if a subordinate performs one aspect of their job poorly, their overall performance is assessed as poor. The reverse can also apply, where the manager’s assessment of their subordinate is influenced by one incident of good performance and the overall performance is assessed as good. 

      Personal standards

Some managers are strict in their ratings and tend to give subordinates low ratings whereas other managers are lenient and tend to give their subordinates high ratings. This is a problem because it means that employees reporting to different managers are not being assessed on the same basis, which is basically unfair.

There are other subjectivity issues such as personal biases and prejudices that managers need to be aware of.

One way of overcoming subjectivity problems is to provide ongoing feedback to employees. Two-way communication should be at the heart of the performance management process. Giving feedback once or twice a year is not helpful. Performance management should become a standing item on the agenda for a manager’s monthly meeting with their subordinate. Issues discussed should be recorded which can be referred to during the performance appraisal meeting.

Providing feedback close to the time of the activity is more effective than that provided once or twice a year.

Employees should also be responsible for monitoring their own performance. This promotes employee ownership of their work.

References:
Bussin, M. 2017. The Philosophy of performance – part 1. www.humancapitalreview.org. (15.3.18).
Hunter C.R. 2016. Managing People in South Africa: Human Resource Management as a Competitive Advantage. Sherwood Books, Durban. 3rd ed.